Book an Expedition
This page outlines the simple steps to reserve a spot on one of our expeditions.
Step 1 — Fill out a Booking Request Form
To begin your reservation, please complete this booking request form for your desired trip. If you are applying for more than one person, each individual will be required to fill out their own Booking Request Form.
Please note, this form is only an application to join a group. We do not operate on an open reservation basis. Due to the remote nature of the expeditions, our practice may include arranging a consultation call with you to discuss the trip prior to signing up. Through this process we are dedicated to conducting a careful and thoughtful curation of participants, ensuring the best possible experience for everyone involved.
Step 2 — Expect an email from Nahua Expeditions within 24 hours
The email you receive will contain a liability waiver for the expedition, and a deposit invoice with payment instructions. This is a non-refundable deposit payment of 30% of the expedition total. For avoidance of doubt, no reservation can be confirmed until such time as the liability waiver and deposit are received on our end.
The remaining balance will be due at least 60 days (or as otherwise stated by us in writing) prior to the start date of the expedition. If you are booking an expedition that begins in less than 60 days, you will receive an invoice for the full trip amount, which will be due upon receipt.
Payment and Cancellation Policy
Booking and Deposit
Initial Deposit — A 30% deposit is required to secure your spot in one of our expeditions. This deposit is non-refundable.
Final Payment — The remaining balance is due no less than 60 days before the expedition start date.
Refunds and Transfers
Full Refunds — If you cancel more than 90 days before the expedition start date, you will receive a full refund of any payments made, excluding the non-refundable deposit.
Partial Refunds — If you cancel between 60 and 90 days before the start date, 50% of the remaining balance (excluding the deposit) will be refunded.
No Refunds — Cancellations made less than 60 days before the start date are non-refundable. However, under the Credit Options conditions below, you may be eligible for a credit.
Credit Options
Company-Filled Spot — If we manage to fill your spot, you will receive a full credit (including deposit) towards any future trip we offer.
Client-Filled Spot — If you find someone to take your place, you will receive a full credit (including deposit) towards any future trip we offer.
Travel Insurance Note
We strongly encourage our guests to purchase travel insurance that covers trip cancellations. There are many companies that offer this service, including our partners, Global Rescue. Having coverage ensures you can be refunded the cost spent on the expedition in the event of an unforeseen cancellation.
Step 3 — Prepare for your trip
Once your deposit payment and signed liability waiver have been received on our end, you will receive a Pre-Trip Planning Guide which will help you prepare for your adventure! Trip leaders will be available to schedule calls with you, at your convenience, leading up to the trip to help answer any questions you may have regarding travel, gear, food, or anything else encompassing the trip.
Safety Notice
The safety and well-being of guests and guides is our top priority. Extreme weather events and conditions beyond anyone’s control could happen, even during dry seasons. If it is too dangerous to safely venture through the location of our expedition, we will assess the situation and wait for weather conditions to improve before continuing our journey. Our itinerary leaves us some wiggle room in the event of a freak weather event. In such circumstances we can sit tight for 24 hours until weather improves, or river levels decrease, then continue hiking or paddling. In the rarest of events (i.e. multi-day storms) we may have to exit the location of our expedition and explore other attractions within the region. Though this has never happened before, it’s worth mentioning and keeping in mind. We will not take any unnecessary risks.
Travel Insurance
All expeditioners on our trips are required to have Rescue Insurance / Coverage. We have articles on our Blog page which provide helpful information on this subject.
Rescue Insurance memberships / plans are to ensure you can be rescued during the expedition in the event of a physical emergency. Due to remoteness and difficulty of access of the destinations we travel to, rescues and evacuations can be extremely difficult without a helicopter. Our guides are outfitted with GPS communicators, trained in advanced first aid and Wilderness First Responder in case of emergencies, however it is required that everyone travels with their own Rescue Insurance Membership or Plan, in the event of an accident. For your safety and ours, prior to trip commencement we will require proof of such rescue insurance.
In the event that you require an evacuation, the expenses incurred will be borne by you. For this reason we also recommend an optional Travel Insurance package (separate from rescue insurance) that covers emergency medical expenses. This can often be found as an add-on with your Rescue provider. We can also recommend insurance companies upon request.
Nahua Expeditions is not responsible for losses incurred due to any travel interruption (ex: weather, accidents, missed/delayed/canceled flight, traffic, airport conditions, acts of war/terrorism, pandemics/epidemics, strikes, etc.), passport, visa, family emergency, or illness/medical issues, amongst others.
Travel Insurance with Trip Cancellation Coverage is to ensure you will be covered financially if you are forced to cancel your expedition due to circumstances beyond anyone’s control, delayed flights, or extreme weather events impeding the group from safely venturing down the river, amongst others.
How to Book an Expedition
On this page we’ve outlined the steps and relevant information you’ll need to reserve a spot in one of the groups:
Step 1 - Booking Request
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The first step is by completing the Booking Request Form below. Each individual will be required to fill out their own Booking Request form.
Please keep in mind that the form is only an application to join a group. We do not operate on an open reservation basis. Due to the remote nature of the expeditions and the challenges associated with them, our practice may include arranging a consultation call with you to discuss the trip in depth prior to signing up. Through this process we are dedicated to conducting a careful and thorough curation of participants, ensuring the best possible experience for everyone involved.
If you’re looking to join a trip waitlist, please submit the same Booking Request Form below, with your desired trip dates selected. When spots open up, we will notify guests via email in the order in which we receive submissions. Similarly for a group that is fully booked, we will notify you if a spot opens up.
Step 2 - Sign Forms
After we’ve had an introductory call, you will receive an email from us with a Liability Waiver for the trip, and a deposit payment link with instructions. This is a non-refundable deposit payment of 30% of the expedition total. For avoidance of doubt, no reservation can be confirmed until such time as the Liability Waiver and the Deposit are received by us.
The remaining balance is due at least 60 days (or as otherwise stated by us in writing) prior to the start date of the expedition. (Note: If you are booking an Expedition that begins in less than 60 days, you will be required to make payment of the full amount right away–as opposed to an initial deposit).
Payment & Cancellation Policy
A 30% deposit payment per person is required to hold your spot in one of the groups. This deposit is non-refundable. The remaining balance must be paid no less than 60 days prior to the Expedition start date. It is non-refundable, but is entirely transferable if either of the following outcomes are achieved:
a) We manage to fill your spot
b) You are able to find someone to fill your spot
In which case we will credit you the full amount (including deposit) towards any other trip that we run. Please understand that we are not trying to make extra money or cheat our guests. Short-notice cancellations make it hard for others who are on the waitlist to commit to trips with little time to prepare, meaning a spot will go unoccupied–and someone who wanted to join will likely miss out on the trip.
Booking and Deposit
- Initial Deposit: A 30% deposit per person is required to secure your spot in one of our expeditions. This deposit is non-refundable.
- Final Payment: The remaining balance is due no less than 60 days before the expedition start date.
Refunds and Transfers
- Full Refunds: If you cancel more than 90 days before the start date, you will receive a full refund of any payments made, excluding the non-refundable deposit.
- Partial Refunds: If you cancel between 60 and 90 days before the start date, 50% of the remaining balance (excluding the deposit) will be refunded.
- No Refunds: Cancellations made less than 60 days before the start date are non-refundable. However, under the conditions below, you may be eligible for a credit:
Credit Options
- Company-Filled Spot: If we manage to fill your spot, you will receive a full credit (including deposit) towards any future trip we offer.
- Client-Filled Spot: If you find someone to take your place, you will receive a full credit (including deposit) towards any future trip we offer.
Travel Insurance note
We strongly encourage our guests to purchase travel insurance that covers trip cancellations. There are many companies that offer this service, including our partners, Global Rescue. Having coverage ensures you can be refunded the cost spent on the expedition in the event of an unforeseen cancellation.
Step 3 - Prepare
Once a deposit payment and the liability waiver have been received by us we will send you a detailed Pre-Trip Package that will help you prepare for your adventure! We’ll also be available to schedule calls with you in the months leading up to the trip to help answer any questions regarding travel, gear, food, etc. that you may have.
We are here to help with each step of your journey and look forward to exploring this magical jungle with you! If you have any questions please reach out to us directly and we’ll be happy to speak with you.
Safety
- The safety and well-being of expeditioners and guides is our top priority. Extreme weather events and conditions beyond anyones control could happen, even in the dry season. If it is too dangerous to safely venture down the river, we will assess the situation and wait for water levels to decrease before continuing down the river. Our itinerary leaves us some wiggle room in the event of a freak weather event. In such circumstances we can sit tight for 24 hours until river levels decrease, then continue paddling. In the rarest of events (i.e. multi-day storms) we may have to exit the canyon and explore other attractions within the jungle. Though this has never happened before, it’s worth mentioning and keeping in mind. We will not take any unnecessary risks.
Travel Insurance
- Trip Cancellation coverage is to ensure you will be covered financially if you are forced to cancel your expedition due to circumstances beyond anyone’s control, delayed flights, or extreme weather events impeding the group from safely venturing down the river, amongst others.
- Due to remoteness and difficulty of access, rescues and evacuations can be extremely difficult without a helicopter. Our guides are outfitted with GPS communicators in case of emergencies, however it is required that everyone travels with their own rescue / travel insurance in the event of an accident. Should you require an evacuation, the expenses incurred will be borne by you. For this reason we recommend an insurance package that covers emergency medical evacuation. We can recommend insurance companies upon request.
- As when traveling anywhere in the world, unexpected injuries, illness or accidents can happen–the risks aren’t limited to being in the wilderness. Choose a package that covers you for medical expenses in case you require them while on the expedition.